Privacy policy

Who is responsible

Asyiq decides how the personal data described here is used, which makes us responsible for it as its controller. Our details are at the end of this page, and contact@asyiq.com reaches us about anything in this policy.

What we collect, and why

When you send us a project brief, we receive what you entered in it:

• what you need, your project’s stage and timeline, and any note you add
• your name, work email and company
• your phone number, if you choose to be called
• which ways you said we may contact you

We use it only to reply about your project and, if you want one, to prepare a proposal. We process it because you asked us to, as a step before a possible contract, and we contact you only in the ways you said yes to.

If something on the site breaks, an error-tracking service may receive a report of it: the address of the page without its query, your browser and operating system, and technical details of the error. Reports are stored without your IP address and never include your name, email or anything you typed into the form. We use them to find and fix faults, which is our legitimate interest in running a site that works.

When you reach the brief’s last step, Cloudflare Turnstile checks that a person, not a program, is sending it. It reads technical signals from your browser and connection, such as your IP address and browser version, never what you type into the brief, and only rarely asks you to tick a box. We use it to keep automated spam out of our inbox, which is our legitimate interest. Cloudflare also uses the signals to improve how Turnstile tells people from programs.

Like any website, the servers that deliver this one see your IP address when you load a page. Our hosting provider may keep it for a short time in technical logs, to keep the site secure.

Cookies

The site sets one cookie, CH-reduced-motion. It remembers whether your device asks for reduced motion, so pages show without the animations you have turned off. It holds nothing else, lasts a year, and is strictly necessary, so it needs no consent.

We use no analytics or advertising cookies. The only cookies from another company are those Cloudflare may set for the brief’s check described above, which it needs to work. Our fonts come from our own servers, so browsing the site sends nothing to other companies apart from the error reports and that check.

Who else receives it

We do not sell your data or use it for advertising. It reaches only the companies that run the site for us, each bound to use it only for that:

• the company that hosts the site
• the email services that deliver briefs to our inbox, send you our note that your brief arrived, and hold our email
• the error-tracking service
• Cloudflare, which checks that a person sends each brief

Some of them may process data outside Bosnia and Herzegovina, for example in the European Union or the United States. Where they do, we rely on safeguards the law recognises, such as the European Commission’s standard contractual clauses.

We disclose data to public authorities only when the law requires it.

How long we keep it

A brief is kept for 12 months after our last exchange about it, then deleted. If you become a client, we keep what the work needs for as long as it lasts, and afterwards for as long as accounting and tax law require.

Error reports are deleted automatically within 90 days.

What you can ask us to do

You can ask us to:

• tell you what we hold about you and give you a copy
• correct it
• delete it
• limit how we use it, or stop using it
• send it to you, or to someone you name, in a common format

You can also withdraw your yes to a way of contacting you at any time; that does not affect what we did before. Write to contact@asyiq.com and we will reply within 30 days.

If you think we have handled your data wrongly, you can complain to the Personal Data Protection Agency in Bosnia and Herzegovina or, if you live in the European Union, to the data protection authority where you live.

Children

The site is meant for businesses. We do not knowingly collect data from anyone under 16.

Changes to this policy

When we change this policy, we publish the new version on this page and update the date at the top.